Our Client List
- Association of Train Operating Companies
- Management and customer service staff
- Mystery shopping and training consultancy
- Arriva Trains Wales
- Chiltern Railways
- Ticket office staff
- Rail replacement bus coordinators
- Passenger Service Agents
- East Midlands Trains
- Platform and customer service staff
- Eurostar
- ‘First Class’ customer service staff
- First Capital Connect
- Ticket office staff
- Commercial trainers for retail foundation and disability training
- First Great Western
- Ticket office and customer service staff
- Commercial trainers for retail foundation, revenue protection and ticket machine training
- Grand Central
- On-board catering and customer service staff
- Passenger information assistants
- Management and supervisor development training (NVQ’s)
- London Midland
- Retail foundation and ticket office training
- Event management staff
- London Overground
- A team of ticket office and gateline staff
- Cubic FasTIS ticket machine training
- Retail foundation, S&B barrier and gateline training
- National Express East Anglia
- Ticket office staff
- Rail replacement bus coordinators
- Southern
- Revenue protection, ticket office, gateline and customer information staff
- AVANTIX and Shere SMART training
- Corporate induction, retail foundation and CTS barrier and gateline training
- West Trains
- Customer relations and telesales agents
- Transport for London (Bakerloo & District Lines)
- A team of up to 100 ticket office and gateline staff
- Cubic FasTIS ticket machine training